When insurance holders are involved in a collision, they generally need to find initial assistance themselves, such as calling a towing service, finding a workshop, renting a replacement vehicle, and reporting all the details to their insurance representatives. Then a complex administrative and assessment process goes into action. Zurich Group Deutschland wants to speed up and simplify that process. Not least of all, it expects to make the process more economical, thanks to automatic data transfer from the vehicle and targeted use of artificial intelligence to draw the right conclusions.