Making Mobility Easy

Europe’s leading mobility service provider wants to further build on its position. Corporate customers from large freight forwarders to taxi companies and micro-entrepreneurs have fleet-related tasks handled by DKV. The DKV Card, for example: They can use it not only to refuel or charge vehicles, but also to pay parking and toll fees and then create invoices. And DKV is working on innovations to use digital payment, billing and navigation solutions to help shape the course of the industry across Europe and put it on a sustainable path. A strategic realignment that requires speed.

DKV connects more than five million users to a network of suppliers, creating a holistic service for its customers. All signs point to expansion – through an even stronger presence in Europe and new, innovative products and services. In order for technical innovations such as live tracking of deliveries and fleets to reach the market quickly, the internal structure has to be efficient and adaptable as well. Porsche Consulting helped build a cross-departmental, efficient production unit. 

Solutions to address the weaknesses of the previous organization and tap savings potential were devised together with the DKV team. Those solutions have since been implemented. “We needed someone with expertise in the field of operations to support us in setting up a production unit,” says Tobias Würz, Director of Core Operations at DKV. “That’s why we brought Porsche Consulting on board to initiate the transformation process.”