Jobs are carried out up to 60 percent faster. Success is guaranteed not only by the timely delivery of a new or repaired plant, but also the right quality. And all without the need for more specialists. Instead, existing staff notably increased the efficiency of their work. And customers have noticed the improvement. “With Porsche Consulting, we’ve achieved the biggest and most successful service transformation of all times,” says Martin Wendel, Vice President Global Service. With the aid of artificial intelligence, digital tools and efficient processes, customer satisfaction is on the rise. And revenue from service along with it.