When a market leader wants to further improve the “OK rate” of its products, it’s a high bar to clear. The circuit breakers from the global technology company ABB are used in automated systems and building technology. In these applications, they have to function effectively and flawlessly because they protect personnel and equipment against excess voltage and short circuits, and also play a role in the increasingly important field of energy management. The rising complexity and variety of variants are added challenges. For ABB, quality is a strategic objective and is pursued with a focus that befits its importance. At its plant in Frosinone, Italy, ABB has established a pilot project for world-class quality with the support of Porsche Consulting.